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Wilson Carpets Ltd, a friendly local company based in Royal Wootton Bassett, has been providing a premier service to the homes and businesses of North Wiltshire for over 30 years. Our business has been built on our reputation, and we continue to rely mainly on word-of-mouth recommendations. As a small family concern, we treat our customers as individuals and never take them for granted. From friendly advice on choosing your flooring to expert fitting, Wilson Carpets provides a first-rate service at a reasonable cost. We are proud to be a local trader for local people, and we invite you to pop in to see what we can do for you.

Services Offered

At Wilson Carpets, we offer a wide range of flooring services for both domestic and commercial clients in Royal Wootton Bassett, Swindon, and the surrounding areas. Our services include:

  • *Carpets*: We supply and fit a variety of carpets, from luxuriant deep-pile to practical loop piles, in a wide range of colours and patterns. We can advise you on the best carpet for your needs and budget.
  • *Rugs*: We are one of the largest suppliers of rugs in Wiltshire, with hundreds of rugs available and next-day delivery available. We have rugs to suit every style and budget.
  • *Vinyl*: Our vinyl flooring is stylish, practical, and easy to clean. We offer a range of vinyl flooring options, including luxury vinyl tiles (LVT), that are suitable for both domestic and commercial premises.
  • *Wood and Laminate*: We supply and fit a variety of wood and laminate flooring, including hardwood, engineered wood, and laminate. Our wood and laminate flooring is durable, easy to maintain, and available in a range of styles and finishes.
  • *Carpet Tiles*: We supply and fit carpet tiles for domestic and commercial premises. Carpet tiles are a practical and cost-effective flooring option, especially for high-traffic areas.
  • *Flotex*: We supply and fit Flotex, a unique textile flooring that is waterproof, easy to clean, and suitable for use in both domestic and commercial premises.
  • *Rugs & Mats*: We offer a range of rugs and mats to suit every style and budget. Our rugs and mats are available in a variety of colours, patterns, and materials.
  • *Wood/Laminate*: We supply and fit a variety of wood and laminate flooring, including hardwood, engineered wood, and laminate. Our wood and laminate flooring is durable, easy to maintain, and available in a range of styles and finishes.
  • *LVT*: We supply and fit luxury vinyl tiles (LVT) for domestic and commercial premises. Our LVT flooring is stylish, practical, and easy to clean.
  • *Polyflor Camaro*: We supply and fit Polyflor Camaro, a high-performance and versatile luxury vinyl tile (LVT) that is suitable for use in both domestic and commercial premises.
  • *All Accessories Supplied*: We supply and fit all flooring accessories, including underlays, grippers, and trims.

Visit Our Showroom

You can visit our showroom at 34 High Street, Royal Wootton Bassett, to see our complete range of flooring products. Our opening times are Monday - Friday 9:30am - 3pm, Saturday 9:30am - 1pm, and Sunday closed. If you can't make it to our showroom, we offer free quotes, free measuring, and free planning & advice at every step. Contact us today to discuss the perfect flooring solution for your home or business.

Reviews (18)
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Positive: Helpful staff, great products, and excellent service have made some customers very happy.
Negative: Poor customer care, errors, and unreliable behavior have led to disappointing experiences for some customers.

General Experience

The reviews are mixed, with some customers expressing satisfaction with the service and products, while others have had negative experiences.

Positive Aspects

  • Helpful and knowledgeable staff, with excellent advice and service
  • Great choice of carpets and flooring options
  • Friendly and tidy fitters who do a great job
  • Efficient and flexible service, with attention to deadlines
  • High-quality products and fittings that transform homes

Negative Aspects

  • Incorrect orders, errors in booking, and no-shows for rectifications
  • Lack of customer care and interest in resolving issues
  • Damage to property (e.g. trim) and failure to rectify
  • Unreliable and unprofessional behavior, including cancelled appointments and unfulfilled promises
  • Poor quality products and workmanship, requiring replacement or rectification