Transforming spaces, one floor at a time.
At Norfolk Floors, we pride ourselves on providing the highest quality carpet and flooring solutions to our customers in Norwich and Norfolk. With over 25 years of experience within the carpet and flooring industry, we have earned a reputation for our expertise, attention to detail, and unmatched customer service. Our fully mobile service enables you to select the most suitable flooring options from the comfort and convenience of your own home or office, ensuring that your choice fully complements the room and provides that 'special' touch.
Our Services
We offer a wide range of services, including domestic carpets, natural flooring, cushion floor and vinyl, luxury vinyl and Karndean, commercial carpets and flooring, and safety flooring. Our team of experts will work closely with you to understand your specific requirements and preferences, providing personalized advice and guidance to ensure that you find the perfect flooring solution for your needs.
Our Commitment to Excellence
At Norfolk Floors, we are passionate about our customers and our products. We are committed to excellence in every aspect of our business, from the quality of our products to the level of service we provide. We offer a 100% satisfaction guarantee for all our installations, and we are dedicated to exceeding your expectations in every way possible.
Our History
Norfolk Floors was founded by local flooring specialist, Mark Jackson. Mark's passion, desire, vast experience, and expertise continue to be the backbone of Norfolk Floors' success. Mark visits all customers personally, providing expert advice, free quotations, and accurately measuring the required room or area. Our team of reliable, experienced, and fully trained fitters will provide the finishing touches to ensure that your flooring installation is completed to perfection.
Why Choose Us?
With over 25 years of experience, unrivalled levels of customer service, expertise, and a personalized approach, we are the number one choice for carpet and flooring in East Anglia. We offer a 100% satisfaction guarantee, competitive prices, and a wide range of high-quality products from leading manufacturers. We are dedicated to providing you with the best possible service and ensuring that you are completely satisfied with your flooring installation.
Overall Experience
The reviews highlight the exceptional service provided by Mark and his team, with all customers expressing their satisfaction with the quality of work, customer service, and value for money.
Quality of Work
The reviewers praise the high-quality workmanship of Mark and his team, with one customer mentioning that they are "second to none". The extensive range of services offered is also appreciated by the customers.
Customer Service
The reviewers rave about the excellent customer service provided by Mark and his team. They are described as "brilliant", "trusted", and "a pleasure to do business with". The team's willingness to go the extra mile is also noted, with one customer mentioning that "nothing was too much trouble".
Recommendations
All the reviewers highly recommend Mark and his team, with some even referring their own customers to them. The customers appreciate the value for money and the quality of work, which has earned their trust and loyalty.
