Transform Your Home with Quality Glazing Solutions
Culcheth Carpets is a family-run business that has been serving the communities of Culcheth and Birchwood for over 35 years. We take great pride in our long-standing history and our reputation for providing an impressive range of floor coverings to suit every purpose and budget. Our team is dedicated to delivering impeccable customer service and offering reliable advice to help you make the best choice for your home or business.
Our Services
At Culcheth Carpets, we offer a comprehensive range of flooring services to meet all your needs. Our extensive range of products includes carpets, laminate, luxury vinyl tiles (LVT), and vinyl, ensuring that we have something for everyone.
Our services include:
- Supply and fitting: We provide a supply and fitting service for all our floor coverings. Our experienced team of fitters will ensure that your new floor covering is fitted to the highest standard, with minimal disruption to your daily routine.
- Home consultations: Our expert consultation appointments allow us to bring our store to your home. Our team will arrive at your home with an extensive range of samples, allowing you to make your decision in the comfort of your own home.
- Free measuring service: We offer a free measuring service across Culcheth, Birchwood and beyond. One of our team will visit your property and provide an accurate quote for the project.
- Commercial flooring: We have extensive experience in providing flooring solutions for commercial properties. Our team can work with you to ensure that your project is completed on time and within budget.
What Makes Culcheth Carpets Different?
At Culcheth Carpets, we pride ourselves on our exceptional customer service and our ability to offer solutions no matter your budget. We are a local, family-run business, and we are proud to have served our local communities for over 35 years. We are dedicated to providing not only carpets for Culcheth and Birchwood communities but also the peace of mind that comes with knowing that we want to help you find something that doesn't just look good but fits your budget and is going to last for years to come.
Our team is passionate about helping you find the perfect floor covering for your home or business. We are committed to providing a professional and personalised service, and we will work with you every step of the way to ensure that you are completely satisfied with your new floor covering.
Visit Us Today
Our showroom is based in Birchwood in the shopping centre and is open from 9:30 am to 5:00 pm Monday to Friday, 10.00 am to 4.00 pm on Saturday's, and 11 am to 3:00 pm on Sundays. Alternatively, we can come to you! Please get in touch to arrange one of our expert design appointments.
Overall Experience
Most customers have had a highly positive experience with Birchwood Carpets, praising the quality of their carpets, excellent workmanship, and superb customer service.
Staff and Fitters
Many reviewers have praised the friendly and helpful staff, highlighting their knowledge and expertise in floor coverings and fitting. The fitters, including Jeff, Norman, Paul, and others, have been commended for their excellent work, attention to detail, and cleanliness.
Service and Support
Customers have appreciated the shop's flexibility, allowing them to pay for their carpets in installments or room by room. The staff have been helpful in answering queries, providing advice, and resolving issues promptly.
Product Quality
Reviewers have been satisfied with the quality of the carpets, describing them as "excellent" and "high-quality." The prices have been deemed reasonable, with some customers noting that they got a good deal.
Areas for Improvement
A few customers have expressed dissatisfaction with the cleanliness and waste management during and after the installation process. One reviewer was unhappy about the extra cost of removing an old carpet, which was not discussed beforehand.
Special Mentions
Some reviewers have thanked specific staff members, including Matthew, Phil, and the owners, for their excellent service and guidance throughout the process.
