Experience the Moon Carpets difference - where quality meets value!
At Moon Carpets, we pride ourselves on providing top-quality flooring solutions to meet the unique needs of our valued customers. As a family-run business established over 20 years ago, we have built a reputation for delivering unbeatable service and sourcing exceptional Carpets and vinyl's at excellent value prices.
Our company has grown from strength to strength, largely thanks to recommendations from our happy customers. We strive to ensure that every customer is fully satisfied with every product we provide, and we're committed to delivering exceptional guidance and assistance every step of the way.
Our Mission
Our mission is to provide customers with unlimited choice, sourced from across the globe, including countries such as Holland, Belgium, Turkey, China, and England. We understand that every customer has unique and individual needs, and we're dedicated to providing excellent value, whether it's for domestic or commercial purposes.
Our Services
At Moon Carpets, we offer a comprehensive range of flooring solutions, including:
- Carpets: From soft-touch twist to loop pile, we offer a vast selection of Carpets sourced from leading manufacturers worldwide.
- Vinyl Flooring: Our vinyl range includes an extensive collection of designs, patterns, and colours to suit every style and budget.
- Laminate Flooring: We offer a wide range of high-quality laminate flooring options, suitable for both domestic and commercial use.
- Artificial Grass: Our artificial grass solutions are perfect for indoor and outdoor spaces, providing a low-maintenance and durable alternative to natural grass.
- Accessories & Underlay: We stock a vast range of accessories, including underlay, adhesives, door bars, and grippers, to ensure a seamless installation process.
Why Choose Moon Carpets?
At Moon Carpets, we're committed to delivering exceptional customer service, expert guidance, and unbeatable value for money. With 20 years of experience, we have built a reputation for excellence, and we're dedicated to ensuring every customer is fully satisfied with their purchase.
Overall Experience
The majority of customers have had a very positive experience with Moon Carpets, with many praising the excellent service, great communication, and high-quality carpets. Several reviewers have highly recommended the company, citing the polite and friendly staff, efficient installation, and good value for money.
Positive Aspects
Many reviewers have praised the excellent service, great communication, and high-quality carpets provided by Moon Carpets. The staff have been described as polite, friendly, and efficient, with several reviewers thanking them for a job well done. The company's vast selection of carpets and reasonable prices have also been praised.
Negative Aspects
However, a few reviewers have had a negative experience with Moon Carpets. One reviewer reported a bad experience with the installation team, citing unprofessional behavior and a lack of respect for their property. Another reviewer was unhappy with the sales experience, feeling that the salesperson was uninformed and pushy.
Customer Service
The customer service provided by Moon Carpets has been praised by many reviewers, with staff described as polite, friendly, and efficient. However, one reviewer reported a negative experience with the sales team, citing a lack of knowledge and poor attitude.
