Keeping our customers warm, safe and legal
Who we are
Heat Haus has been a trusted name in plumbing and heating in the Newark, Lincoln, Mansfield, Grantham, and Sleaford area for over 47 years. We pride ourselves on providing high-quality work at competitive prices and delivering exceptional customer service.
Our team of experienced plumbers and heating engineers are Gas Safe registered and highly qualified to handle all aspects of boiler installations, servicing, repairs, and emergency call-outs. We understand the importance of staying warm and comfortable in your home, and we are committed to ensuring your peace of mind.
What we do
Our comprehensive services cover:
New Boilers
- Precise diagnosis of your heating needs.
- Removal and disposal of your old boiler.
- Installation of a new, energy-efficient boiler perfectly sized for your home.
Servicing
- Comprehensive annual boiler servicing to ensure optimal efficiency and safety.
- Regular check-ups to identify potential problems before they escalate into major issues.
Boiler Cover
- Comprehensive protection for your boiler against breakdowns and emergencies.
- Responsive call-out service 24/7 to minimize inconvenience.
Plumbing & Boiler Repairs
- Quick and efficient repairs for all your plumbing and boiler needs.
- Experienced technicians equipped to handle any problem efficiently.
Emergency Callouts
- Immediate response 24/7 for emergencies, regardless of the time or day.
- An experienced engineer will be dispatched to your home in minutes.
Landlord Services
- Customized care plans tailored to the needs of landlords and agents.
- Regular inspections and servicing to ensure compliance and safety standards.
Why choose Heat Haus?
- Local expertise: We are a local business with deep understanding of the unique needs of the area.
- Responsiveness: We prioritize responsiveness and aim to respond to emergencies quickly.
- Accreditation: Our engineers are Gas Safe registered and fully qualified in their respective fields.
- Competitive pricing: We offer competitive rates and transparent billing.
Positive Experiences with Heat Haus
Several reviewers have had extremely positive experiences with Heat Haus, praising the company's professionalism, expertise, and excellent customer service.
Excellent Service and Repairs
Kevin, a Heat Haus engineer, was particularly commended for his brilliant service, expertise, and professionalism. He was able to repair boilers expertly, providing cost-effective solutions, and ensuring that customers had heating and hot water.
Fast and Efficient Service
Reviewers praised the company's fast and efficient service, with engineers arriving on time and completing jobs quickly and professionally. The office staff were also commended for their helpfulness and efficiency.
Highly Recommended
Many reviewers highly recommended Heat Haus, citing excellent customer service, professionalism, and top-notch staff. The company's ability to provide cost-effective solutions and its commitment to doing what is best for the customer were also highlighted.
Negative Experiences with Heat Haus
Unfortunately, some reviewers had negative experiences with Heat Haus, citing issues with the company's reliability, communication, and professionalism.
Unreliable and Unprofessional
Some reviewers reported that Heat Haus engineers failed to fix problems, charged high fees, and failed to return or respond to queries. In one instance, a quote was provided three weeks late, and it was incorrect.
Overcharging and Poor Service
Another reviewer reported being charged a high fee for a simple repair, which did not fix the problem. The company then demanded an additional fee to fix the issue, leading to a breakdown in trust and communication.