Expert Advice, Quality Products, and Total Satisfaction
Wingham Timber & Mouldings Ltd is a privately owned Timber Merchant with over 40 years of experience in supplying timber and building materials to the construction industry in Kent. As a family-run business, we pride ourselves on our commitment to customer service, expert advice, and high-quality products.
Our Services
As a leading timber merchant, we offer a comprehensive range of timber and building products, including:
- Structural timber
- Treated timbers, including UC4 treated fencing, fence posts, gravel boards, and sleepers
- Wooden flooring and decking materials
- Construction-grade timbers for groundwork and building projects
- Planed and prepared mouldings
- Garden fencing and decking materials
- Softwood and hardwood planed and unmilled
- European redwood and various other species
Our Facilities
Located in the village of Wingham, Kent, our fully operational timber mill, pressure treatment plant, and warehousing enable us to process and supply a wide range of timber products. Our on-site staff includes expert carpenters and joiners who are more than happy to provide advice and guidance on your specific timber needs.
Trading and Deliveries
We operate a fleet of five delivery vehicles, with two vehicles equipped with Hiab cranes for site offloading. We offer free delivery on many occasions, with a next-day delivery service also available. Our experienced logistics team ensures that our products are delivered efficiently and effectively to your doorstep.
About Our Products
At Wingham Timber & Mouldings Ltd, we pride ourselves on the quality of our products and our ability to meet the specific needs of our customers. Our products undergo rigorous testing and inspection to ensure that they meet the highest standards. We offer a 30-year desired service life for our UC4 treated products, which are suitable for ground contact and frequent wet conditions.
About Our Staff
Our staff is made up of experienced carpenters, joiners, and builders, who have spent years honing their craft. We believe in the importance of excellent customer service and pride ourselves on our friendly and approachable staff, who are always happy to provide advice and guidance on your specific timber needs.
Opening Hours
We operate 5 days a week, Monday to Saturday, and offer free quotes and expert advice in our timber shop. We also welcome walk-in trade and retail customers to our showroom.
Overall Experience
Wingham Timber has received a mix of positive and negative reviews from customers. On the one hand, many customers have praised the helpful and accommodating staff, competitive pricing, and prompt delivery. On the other hand, one customer had a disappointing experience with customer service, citing a long wait time and untrained staff.
Positive Reviews
Several customers have praised Wingham Timber for its helpful and knowledgeable staff. Marcus Parker and Alan West mentioned that the staff were very quick to respond to their queries and provided excellent advice. Mr. Toast and James also praised the staff, with Mr. Toast highlighting a young lad who was polite and knew his stuff, and James mentioning a balding middle-aged man named Kyle who provided great customer service.
Negative Review
Mark Dyball had a terrible experience with customer service, citing a long wait time and an untrained staff. He was not provided with a estimated time for the cutting of a sheet of plywood, leading him to leave the store and go elsewhere.
Pricing
Richard Davis mentioned that Wingham Timber had the most competitive prices every time he called. However, he also bemoaned the increasing cost of timber, stating that prices had almost doubled.
Delivery
Several customers have praised Wingham Timber's delivery service, with delivery being described as prompt and correct. Some customers have also mentioned that delivery is free for orders over 100.
Recommendation
While Wingham Timber has received some negative reviews, the majority of customers have had a positive experience. As such, it would be a good idea to visit the store and experience their service for yourself.
