Trustworthy, Reliable, and Experienced Removals Experts
At The Flooring Factory, we pride ourselves on being a small, family-run business that has been a permanent fixture at the Kinson Crossroads since 2005. With years of experience in the flooring industry, we have built a reputation for being honest, reliable, and competitively priced. We only use experienced fitters who we trust and know to fit to a high standard, ensuring our customers receive the best possible service.
Our Services
We offer a wide range of services, including the supply and fitting of carpets, vinyl, laminates, and artificial grass. Our large showroom showcases an extensive range of products, and our experienced salesmen have the knowledge to help you find the right product for your needs and budget. We also provide free, no obligation quotes, and offer expert advice, free delivery, and fitting and installation services.
Carpets
Our carpet range includes hard-wearing carpets for kids' bedrooms, durable hallway carpets, and luxurious wool carpets for lounges. We often take large rolls of carpet into stock to lower the overall cost for our customers when fitting areas over 50m2. Our salesmen have decades of experience and a wealth of knowledge to help you find the right carpet for the right purpose at the right price.
Vinyl and Laminates
Our vinyl and laminate ranges include realistic wood and stone effects, non-slip, textured, and waterproof options. We have over a thousand samples to choose from, with next-day delivery on most products. Our experienced fitters ensure maximum satisfaction with the finished product.
Artificial Grass
We offer high-quality artificial grass at competitive prices, with installation services available. We take full rolls into stock, lowering the cost for our customers.
Mattresses and Beds
Our bed range includes quality bed frames and mattresses from divan beds to bunk beds, soft to very firm mattresses, and a choice of beautiful fabrics and colors to choose from. We can arrange for the disposal of your old mattress and assemble your new bed at a small additional cost.
Why Choose Us
At The Flooring Factory, we pride ourselves on providing exceptional customer service, expert advice, and competitive pricing. We have a wealth of experience and knowledge to help you find the right product for your needs and budget. Whether you're looking for carpets, vinyl, laminates, artificial grass, or mattresses and beds, we have you covered.
Customer Reviews of The Flooring Factory
Positive Experiences
The majority of customers have had a pleasant experience with The Flooring Factory. They have praised the friendly and knowledgeable staff, who have provided helpful advice and assistance in selecting the right products. Many customers have also appreciated the efficient and tidy installation process, with some even expressing their satisfaction with the end result.
Negative Experiences
However, a few customers have had negative experiences with The Flooring Factory. One customer had a rude encounter with a staff member over the phone, who seemed uninterested in providing service. Another customer was unhappy with the lack of follow-up support for an issue with a door that needed adjusting after installation.
Summary of Reviews
The Flooring Factory has received mostly positive reviews, with customers praising the staff, products, and services. However, there have been some instances of poor customer service and follow-up support.
