Quality, Experience, Better Service
For over 50 years, Bournemouth Carpets has been a trusted name in the flooring industry, providing high-quality carpets and flooring solutions to residential and commercial customers across the south coast and beyond. As a family-run business, we pride ourselves on offering superb quality, combined with fast and efficient service.
Our Services
At Bournemouth Carpets, we offer a wide range of flooring solutions to suit every budget and preference. From entry-level carpets to high-end luxurious flooring, we have a variety of products to choose from. Our team is dedicated to providing expert advice and guidance to help you make an informed decision about your flooring needs.
Residential Flooring
For homeowners, we offer a range of carpet and flooring solutions to enhance the beauty and comfort of your home. Our carpet range includes:
- Man-made carpets made from 100% Polypropylene, suitable for heavy domestic use and fully bleach cleanable
- Natural carpets made from 100% wool, offering a luxurious feel and comfort
- 80% wool and 20% man-made twist carpets, a popular style offering excellent wear and tear and a long lifespan
Commercial Flooring
For businesses, we provide a range of flooring solutions to meet your specific needs and requirements. Our commercial flooring range includes:
- Luxury Vinyl Tiles (LVT) with a durable, affordable, and stylish alternative to ceramic tile, natural stone, and hardwood
- Laminate flooring with a cost-effective and easy-to-maintain option
- Underlay solutions to ensure a smooth and even finish
Why Choose Bournemouth Carpets?
At Bournemouth Carpets, we strive to offer superb quality alongside swift and efficient service. With over 50 years of experience, we have built excellent relationships with suppliers, enabling us to obtain competitive rates and pass the savings on to our customers.
We guarantee to price match any comparative written quote, and our transparent pricing structure ensures no hidden extras. Our team is dedicated to providing exceptional customer service, from planning to installation, to ensure a seamless and stress-free experience.
Our Work
We are proud of our track record and have received excellent feedback from satisfied customers. Here's a selection of flooring jobs we have supplied and fitted in the Bournemouth area:
- A residential client with a difficult-shaped hall and landing, where we matched intricate pattern detailing perfectly
- A commercial client who needed an urgent job due to another supplier failing to deliver
- A satisfied residential client who praised our excellent service, from planning to installation
Get in Touch
To learn more about our flooring solutions or to inquire about a specific project, please fill out our contact form, and our team will be in touch promptly. Thank you for your interest!
Professionalism and Friendliness
Many customers have praised Bournemouth Carpets Ltd for their professionalism and friendliness. They have commented on how knowledgeable and understanding the owner, Ali, is, and how she takes the time to show and explain various carpets and work around their budgets and schedules. The team has also been described as "lovely" and "professional".
Poor Customer Service
However, some customers have had poor experiences with Bournemouth Carpets Ltd. One customer had to chase up their measurements and booking, and was left with a lack of communication and eventually had to go with another company. Another customer had a dispute over the measurement of their staircase carpets, which was handled unprofessionally.
Installation and Quality
Most customers have praised the installation and quality of the work carried out by Bournemouth Carpets Ltd. They have commented on how quick and professional the fitters were, and how the end result was excellent.
Dispute
One customer had a dispute over the price and the process of the installation. They felt that the company was unprofessional and refused to do the work as agreed upon. However, the issue was eventually resolved, and the job was completed to a high standard.
Recommendation
Despite some poor experiences, many customers have recommended Bournemouth Carpets Ltd, citing their competitive prices, professional service, and excellent installation.
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