Keeping London Warm all year round
At Plumb London, we understand the frustration of dealing with unreliable plumbers and heating contractors. That's why we're committed to providing top-notch services to our customers across London. Our team of expert plumbers and engineers is dedicated to delivering exceptional workmanship, fair pricing, and unparalleled customer service.
Our Services
We offer a comprehensive range of services, including boiler repairs, servicing, and installations, plumbing, central heating, and gas boiler maintenance. Our team is fully qualified, registered, and experienced in carrying out installation, service, and repair of water and gas appliances. We also provide drainage services, air conditioning solutions, and air source heat pump installations.
Our expert plumbers are based across London, ensuring we can offer local plumbing services to our customers. We pride ourselves on our same-day emergency plumbing service, fair and competitive pricing, and fast response times. Our customers' satisfaction is our top priority, and we strive to maintain our excellent customer return rate.
Our Values
At Plumb London, we value our customers and always put them first. We understand the importance of building trust and maintaining long-term relationships with our clients. Our team is dedicated to providing personalized services, tailoring our approach to meet each customer's unique needs and requirements.
Why Choose Us
With Plumb London, you can expect:
- Same-day emergency plumbing service
- Fair and competitive pricing
- Fast response times
- Expert plumbers and engineers covering all aspects of plumbing and heating
- Fully qualified, registered, and experienced team
- Local services with plumbers based across London
- Excellent customer return rate
Company Review Summary
Cost and Pricing
The reviewers have expressed concerns about the company's pricing, citing instances of overcharging and lack of transparency. Shona M. was quoted 340 + VAT to replace a valve in a toilet, but the company couldn't provide a breakdown of the costs. Punit S. was charged 75 plus VAT for a call-out fee, plus 30 for every extra half hour, and was quoted 300 for a straightforward job.
Quality of Service
The reviewers have reported poor experiences with the company's service. Shona M.'s plumber didn't fix the issue and charged her 108 to tell her what she already knew. John D. accused the company of being "scam artists" who try to rip off customers. Punit S.'s plumber, Pavel, appeared to drag out the job to charge more.
Communication and Customer Service
The reviewers have criticized the company's communication and customer service. Shona M. had to put her complaint in writing and received unhelpful responses from the head office. John D. had a negative experience with the company's customer service. Punit S. had to dispute the charges and was lucky to get the correct amount confirmed by the office.
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