Quality Roofing Solutions, Delivered with Excellence
At Kinson & Birch, we're dedicated to providing top-notch pitched and flat roofing services to our valued clients in London and the Home Counties. As a reputable roofing company, we pride ourselves on our commitment to excellence, transparency, and exceptional customer service.
Our Story
Established in 2015, our journey began in Richmond upon Thames, where our reputation for delivering high-quality flat roof systems and beautiful pitched roofs quickly spread. As our business grew, so did our reach, and we expanded to new locations in Shepherd's Bush, West London, and Hertfordshire. Today, our large and growing team of pitched and flat roof specialists boasts decades of combined contracting experience and customer service knowledge.
Our Values
At Kinson & Birch, we're built on strong values that guide our every interaction. We believe in providing honest options, not just trying to make a sale. If a quick fix will solve your roofing issue for an acceptable period, we'll recommend that option. We also understand the importance of responsive service, ensuring that our work is carried out at a time that suits you, with minimal disruption to your daily life. Our end-to-end solutions mean that we'll handle everything from survey to sign-off, ensuring a seamless experience.
Our Services
Our comprehensive range of services includes:
- Liquid Applied Flat Roofing: Our experts can install, repair, or maintain your liquid waterproofing roof overlays, providing a durable and affordable solution.
- Pitched Roofing: From full roof installations to individual tile replacements, our team has the skills and expertise to meet your pitched roofing needs.
- Leadwork: Our fully trained contractors can install, repair, or replace any type of roofing leadwork to the highest quality finish.
- Maintenance & Cleaning: We offer a range of maintenance services, including gutter cleaning, soffits and fascia cleaning, and moss clearances, to keep your roof in top condition.
- Roof Condition Surveys: Our surveyors use the latest drone technology to provide detailed reports on your roof's condition, identifying any potential issues before they become major problems.
Why Choose Us?
Our customers rave about our services, and it's easy to see why. We offer:
- Honest options, not just trying to make a sale
- Responsive service, ensuring minimal disruption to your daily life
- End-to-end solutions, handling everything from survey to sign-off
- Fully trained and accredited contractors
- A commitment to excellence, transparency, and exceptional customer service
Get in Touch
If you're looking for a reliable and experienced roofing company in London and the Home Counties, look no further than Kinson & Birch. Contact us today to discuss your roofing needs, and let our team of experts provide you with a tailored solution that meets your specific requirements.
Overview of Reviews
The reviews are predominantly positive, with 12 out of 15 reviewers giving 5-star ratings. The positive reviews praise the company's honesty, professionalism, and quality of work. The reviewers appreciated the prompt and efficient service, reasonable prices, and good communication.
Positive Aspects
- Honesty and Professionalism: Many reviewers appreciated the company's honesty and professionalism, with some mentioning that they were not pushed to spend extra money.
- Quality of Work: The reviewers were happy with the quality of work, including roof repairs, skylight installation, and roof damage repair.
- Efficient Service: The company was praised for its prompt and efficient service, with some reviewers mentioning that the work was completed quickly and to a high standard.
- Good Communication: The reviewers appreciated the good communication and responsiveness of the company, with some mentioning that the team was easy to work with and kept them informed throughout the process.
Negative Aspects
- Unprofessional Behavior: A few reviewers expressed dissatisfaction with the company's behavior, including unprofessional and bad-mouthing individuals.
- Poor Workmanship: One reviewer mentioned that the work done by the company caused more issues, and the customer service was unacceptable.
- Lack of Response: One reviewer was unhappy with the company's lack of response to their concerns.
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