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Transforming Your Home, One Project at a Time

Here at The Blind Shop, we are a family-owned, independent business covering the North East region, and we take great pride in providing our customers with a wide range of bespoke blinds, shutters, and awnings. With over 25 years of experience in the trade, our knowledgeable and friendly staff are always on hand to offer expert advice and guidance to ensure that you find the perfect solution for your home or business.

Our team has extensive knowledge on all aspects of windows, and we specialise in blinds, shutters, and awnings. We offer a seamless fitting and measuring service, tailored to your needs, and we provide both domestic and commercial products. Our suppliers are highly regarded, and we are proud to be an official Luxaflex select dealer.

We have been trading from our Sandyford Road shop for nearly 30 years, and in that time, we have gained a wealth of experience in both the domestic and commercial market. Whatever your preferences, our staff are always happy to assist you.

Our Services

At The Blind Shop, we offer a wide range of services, including a measuring and fitting service, bespoke blinds, and a selection of fabrics and styles to choose from. We also provide electric and battery-operated blinds, curtains, awnings, and shutters. Our team is dedicated to making choosing blinds for your home or business a hassle-free experience.

Our Suppliers

We work with only the most highly regarded suppliers, including Luxaflex, Velux, Eclipse, Somfy, Custom West, Ashley Wilde, and many more. We are proud to be an official Luxaflex select dealer, and we are committed to providing our customers with only the highest-quality products.

Why Choose Us

At The Blind Shop, we understand the importance of finding the right blinds for your home or business. That's why we offer a free estimate service, so you can get a clear idea of the costs involved before making a decision. We also provide a quick and reliable service, ensuring that your new blinds are fitted as quickly as possible.

Reviews
Positive: The company has received praise for its exceptional service, high-quality products, and professional staff.
Negative: Some reviewers have reported poor experiences with staff, including nosiness, aggression, and unprofessionalism, as well as discrepancies in pricing.

Excellent Customer Service and Product Quality

The majority of reviewers have praised the exceptional service and product quality provided by the company. They have praised the company's ability to find suitable solutions, even for discontinued products, and provide high-quality products that meet their expectations.

Positive Feedback

  • Reviewers have praised the company's ability to go above and beyond to find solutions for their customers.
  • The company's products have been described as stunning and of high quality.
  • The staff have been praised for their professionalism and helpfulness.

Negative Experience with Staff

On the other hand, a few reviewers have had negative experiences with the staff. One reviewer reported that the owner/person in store was nosy and aggressive towards other customers. Another reviewer had a bad experience with a senior sales advisor who was unable to accurately quote a price for their windows.

Discrepancies in Pricing

One reviewer reported that the price quoted for their windows was significantly different from the original quote, and the sales advisor was unable to explain the discrepancy. This has led to concerns about the company's pricing transparency and accuracy.

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