Transform Your Space with Style and Sustainability
At West Derby Carpets and Blinds, we are a renowned flooring and blind specialist based in Liverpool, dedicated to providing exceptional quality products and services to our valued customers. With a vast range of carpets, blinds, laminates, LVT, vinyl, and rugs, we cater to diverse tastes and needs, ensuring that your home or office is transformed into a beautiful and functional space.
Our Services
Our team of experts is committed to delivering unparalleled customer service, ensuring that your shopping experience with us is seamless and enjoyable. We offer a wide range of services, including free next-day delivery, Klarna buy now pay later, and a price match promise. Our showroom is open seven days a week, allowing you to browse our extensive collection at your convenience. Additionally, our knowledgeable staff is always available to provide expert advice and guidance, ensuring that you make an informed decision.
Our Products
Our extensive product range is sourced from leading manufacturers, guaranteeing exceptional quality and durability. We offer an impressive array of carpets, including Saxony, Twists, Naturals, and Wiltons, in various colors and textures. Our blind collection features Wooden Venetian, Faux Wood, Roller, Roman, Vertical, and Aluminium blinds, designed to complement diverse interior styles. Moreover, our laminate, LVT, and vinyl flooring options are designed to provide a stylish and practical solution for your flooring needs. Rugs from renowned brands like Louis de Poortere, Ultimate Rugs, and Oriental Weavers are also available, offering the perfect finishing touch to your room.
Our Inspiration
At West Derby Carpets and Blinds, we are passionate about staying ahead of the latest trends and styles in the flooring and blind industry. Our blog features informative articles and inspiring content, guiding you through the latest trends, styles, and product information. From embracing sustainable and organic materials to exploring the benefits of vinyl flooring for bathrooms, our inspiration section is designed to educate and inspire you to transform your living space.
Overall Experience
The majority of customers have reported a positive experience with West Derby Carpets and Blinds, praising the company's service, products, and staff.
Quality of Products and Fitting
Many customers have praised the high-quality carpets and blinds provided by the company, as well as the excellent fitting service.
Staff and Customer Service
The staff, including sales personnel, estimators, and fitters, have been commended for their expertise, politeness, and professionalism. The customer service team, particularly Debbie, has been praised for their helpfulness and responsiveness.
Recommendations
Several customers have stated that they would definitely recommend West Derby Carpets and Blinds to others, citing the company's excellent service, high-quality products, and competitive prices.
Delays and Poor Communication
A few customers have reported experiencing delays, cancellations, and poor communication from the company, leading to frustration and disappointment.
Unprofessional Behavior
One customer reported encountering rude and condescending behavior from a manager, which negatively impacted their overall experience.
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