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Vertechs Stove & Heating Centre is a family-run business with over 30 years of expertise in the plumbing, heating, stove, and fireplace industries. We pride ourselves on providing a comprehensive range of products and services, tailored to meet the unique needs of our customers in Northumberland and Tyne & Wear. Our commitment to excellence is reflected in the high quality of our workmanship, the exceptional customer service we provide, and the strong relationships we build with our clients.
Our Services
Vertechs offers a complete turnkey heating service, guiding you from the initial consultation through to the final installation and beyond. We begin by offering expert advice on the best heating solutions for your property, taking into account factors such as its size, layout, and your individual lifestyle requirements. Our team of qualified and experienced tradesmen will then design and install a bespoke heating system that seamlessly integrates into your home.
Our service extends far beyond the installation process. We're dedicated to providing ongoing support and maintenance, ensuring that your heating system operates efficiently and effectively for years to come. Whether you require a yearly service, a repair, or simply have a question about your system, our team is always available to assist you.
We offer a wide array of services, including:
- Stove and Fire Installation: We provide a stunning selection of stoves and fireplaces from leading manufacturers. From traditional wood-burning stoves to contemporary gas fires, we have the perfect solution to complement your home's style and create a cosy and inviting atmosphere.
- Central Heating System Design and Installation: From conventional to high-efficiency combi-boilers, we work with various heating technologies and fuel types to ensure your home enjoys a comfortable and energy-efficient heating experience.
- Chimney and Flue Design and Installation: We are experts in chimney and flue design and installation, ensuring a safe and efficient connection for your heating appliances.
- Building Services: Our skilled team can handle a range of building works associated with your heating and fire projects, ensuring a professional and seamless finish.
Our Commitment to Quality
At Vertechs, we are committed to delivering exceptional quality in everything we do. Our team is comprised of highly trained and experienced professionals who take pride in their work. We adhere to strict quality control measures throughout every stage of the process, from design and installation to service and maintenance, ensuring that our customers receive the highest possible standards.
We believe in building long-lasting relationships with our clients based on trust, transparency, and mutual respect. Your satisfaction is our top priority, and we strive to exceed your expectations with every project we undertake.
Overall Experience
The majority of customers have had a positive experience with Vertechs, praising their professional service, knowledgeable staff, and excellent workmanship.
Positive Comments
- Friendly and polite engineers and staff
- Professional service from start to finish
- Excellent workmanship and attention to detail
- Helpful and knowledgeable staff
- Prompt and courteous response to issues
Negative Comments
- One customer had a negative experience due to a miscommunication about a survey, leading to delays and additional costs.
Customer Service
The company's customer service has been praised for being helpful, friendly, and responsive. Staff have been described as knowledgeable and professional, with a willingness to go above and beyond to resolve issues.
Installation and Workmanship
The installation team has been praised for their excellent workmanship, attention to detail, and courteous behavior. The standard of work has been described as first-class, with customers being very pleased with the finished result.
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