Trust us to keep your home warm and comfortable, all year round!
At NR Plumbing and Heating Ltd, we are a team of highly skilled and experienced plumbers and heating engineers dedicated to providing exceptional services to our valued customers in Ely, Cambridge, and the surrounding areas. With over 20 years of experience in the industry, we have built a reputation for delivering high-quality workmanship, professionalism, and a commitment to exceeding customer expectations.
Our Story
Our journey began in 1997 when our founder, Nigel Rogerson, started NR Plumbing with a vision to provide a personal and friendly plumbing and heating service to the local community. Over the years, our company has grown, and we now employ a team of four qualified plumbers, an apprentice, and a talented administrative team led by Lindsey Harrison. Our team is dedicated to providing a wide range of services, including gas, oil, and electric central heating systems, boiler servicing, bathroom design and installation, underfloor heating, and landlord safety checks.
Our Services
We take pride in offering a comprehensive range of services designed to meet the unique needs of our customers. Our services include:
- Gas, Oil, and Electric Central Heating Systems: We install, service, and repair all types of central heating systems, ensuring that your home is warm and comfortable throughout the year.
- Boiler Servicing and Repairs: Our team of experts is qualified to service and repair all makes of boilers, including Worcester Bosch, Vaillant, Ideal, Vokera, Ariston, Grant, Potterton, and Viessmann.
- Bathroom Design and Installation: We offer a complete design and installation service for bathrooms, coordinating all the trade skills required to transform your bathroom with a total redesign and refit.
- Underfloor Heating: We specialize in installing underfloor heating systems, providing a comfortable and energy-efficient solution for new builds and renovations.
- Landlord Safety Checks: As a landlord, you have a legal responsibility to ensure that your rented properties are gas safe. We are qualified to carry out annual gas safety inspections and provide certification.
What Our Customers Say
We are proud of our reputation for delivering exceptional customer service and exceeding expectations. Our customers have praised us for our professionalism, workmanship, and attention to detail. Don't just take our word for it - read what our customers have to say about us.
Company Reputation
NR Heating and Plumbing seems to have a generally positive reputation, with most reviewers praising the company's service, professionalism, and expertise. However, it's worth noting that one reviewer had a negative experience with an employee who was unable to drive safely.
Customer Feedback
Many reviewers praised the company's prompt and helpful service, with several mentioning that they arrived on time and did a thorough job. Darren, in particular, was mentioned multiple times for his excellent work and customer service. Reviewers were also impressed with the company's willingness to listen to their needs and accommodate changes. One reviewer noted that the company's prices were within budget, while another mentioned that they received great advice on boiler maintenance.
Challenges and Disruptions
One reviewer had a negative experience with an employee who nearly caused an accident and then drove away without waiting for instructions. Another reviewer mentioned that there were some delays in completing the work, but this was not mentioned as a major issue.
Recommendations and Future Use
The majority of reviewers would highly recommend NR Heating and Plumbing to others, citing their professionalism, expertise, and reliability. Several reviewers mentioned that they would definitely use the company again in the future for any future plumbing or heating needs.
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