Building your dreams, exceeding your expectations
At EW Grace Glass, we are a family-run business based in Buckhurst Hill, Essex, with over 20 years of experience in providing high-quality glazing solutions to homeowners in the local area. Our team of expert professionals is dedicated to delivering exceptional service, products, and installation that exceed our customers' expectations.
Our Services
We offer a wide range of products and services designed to enhance your home's appearance, functionality, and value. Our services include:
Doors
Replacing an entrance door can instantly change the appearance of a property. We offer customized door options designed to provide the best in style, security, and performance.
Windows
We pride ourselves on our high-quality uPVC and aluminum windows that offer energy efficiency, security, and style. Our windows are designed to maximize natural light and provide a comfortable living space.
Conservatories
Extend your home with a modern living space, a conservatory increases the light into a room by utilizing natural light. Keep the heat in without blocking out the sun.
Rooflights
Create more light in areas that are prone to gloom or shadow. Not only a stylish addition to your room, but they also provide a range of other benefits.
Residence 9
The R9 collection offers a superior alternative to authentically replicate nineteenth-century timber designs. This solution is truly a modern classic.
Juliet Balconies
Open up a room without the costs of an extension, the Juliet balcony is a perfect solution. A great way to let in the light and fresh air on an upper level.
Balustrades
An elegant and stylish option for any balcony, staircase, or landing area. A glass balustrade is a great way to maximize the light and create a feeling of space.
Gallery
Take a look at our gallery section where you will be able to see some great examples of our work and the kind of products we install.
Testimonials
We pride ourselves on our customers' satisfaction, and we would like to share some of their testimonials with you:
"We are delighted with the overall finished project. No request was too much trouble, and all the work was carried out with efficiency and to great effect."
"To obtain further details on our exciting range of windows, doors, conservatories, extensions, and orangeries please choose from the following download options."
General Impression
The reviews provide a mixed assessment of the company, with some customers expressing disappointment and frustration, while others praise the company's quality, service, and value for money.
Negative Experiences
Several customers reported negative experiences, including unresponsiveness, forgotten appointments, and a lack of follow-up communication. One customer was unable to obtain a quote despite multiple attempts, only to discover that the company had been dissolved.
Poor Communication
Some reviewers criticized the company's communication, citing instances of forgotten appointments, unreturned calls, and a general lack of reliability.
Positive Comments
In contrast, several customers praised the company's helpfulness, knowledge, and professionalism. The staff, particularly Alan, were commended for their attention to detail and care in completing tasks.
Quality and Service
Many reviewers praised the company's quality of work and service, citing examples of well-executed projects and prompt attention to issues.
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