Trust us to keep your home warm and your water flowing!
At MJM Plumbing & Heating, we're proud to be a Hampshire-based plumbing and heating company with over 25 years of experience serving domestic and commercial customers in Southampton, Fareham, Gosport, Portsmouth, and surrounding areas. With a strong reputation built on excellence, our team of Gas Safe registered engineers provide dependable and friendly solutions for all your plumbing and heating needs.
Our Services
We specialize in central heating boiler servicing, repairs, and installations, as well as complete bathroom design and installation. Our skilled engineers are capable of undertaking a wide variety of plumbing, heating, and gas engineering works of all sizes. From emergency plumbing and heating services to routine maintenance and installations, we've got you covered.
Our Expertise
With over 25 years of direct industry experience and knowledge, we pride ourselves on our expertise in installations, service, and repair. We're a Vaillant registered installer and Gas Safe registered (badge 529990), offering sensible, no-nonsense advice you can trust. Our engineers will always treat your premises as their own, clearing up after any mess and working with as little disruption as possible.
Our Commitment
At MJM Plumbing & Heating, we're committed to providing a reliable and efficient service that meets the highest standards of quality and customer satisfaction. Whether you're a homeowner, landlord, or letting agent, we're dedicated to delivering exceptional results that exceed your expectations.
Our Values
Our values are built on a foundation of honesty, integrity, and a passion for delivering exceptional customer service. We believe in building long-term relationships with our customers, and we strive to maintain a reputation for excellence in everything we do.
Poor Communication and Unprofessionalism
The reviewed company, MJM Plumbing and Heating, has been criticized for its poor communication and unprofessional behavior.
Lack of Response and Broken Promises
One reviewer, Michael Hurst, experienced a lack of response to his initial email request for a quote, and even after a home visit, he still had to chase up the company to receive a promised quote, which never arrived. The company cited staff sickness and holiday as excuses for the delay.
Unprofessional Conduct
Keith Bridges had a bad experience with the company when they turned up unannounced at his estate agent's office, without prior arrangement, to conduct a boiler service and gas safety check. The company's conduct was deemed unprofessional, and they unnecessarily turned off the gas supply and issued a warning notice, citing reasons that were later disputed by another expert.
Unreliable and Untrustworthy
Jeni Hadenham's mother experienced poor service from MJM Plumbing and Heating, with the company failing to keep their appointments and making false promises. When Jeni complained, she was threatened with court action.
Common Themes
The reviews highlight common themes of poor communication, unprofessionalism, and unreliability from MJM Plumbing and Heating.
