Your local builders' merchant in London
At Hitchcock & King, we've been serving the builders and DIY enthusiasts of London for over 50 years. With a name built on reliability and dedication, we pride ourselves on being a one-stop-shop for all your building needs. Our extensive range of products includes everything from timber and plasterboard to roofing materials, electrical supplies, and more. Our team of experts is always happy to offer advice and assistance to ensure your project runs smoothly.
Our Services
As a leading builders' merchant and timber merchant, we provide a wide range of services to cater to your building needs. Our extensive product range includes:
- Timber, MDF, and sheet materials
- Plasterboard and plastering supplies
- Flooring materials
- Plumbing and drainage supplies
- Roofing materials
- Insulation and electrical supplies
- Hand tools and power tools
- Concrete and steel lintels
- Sealants, adhesives, and silicones
- Decorating supplies and paints
- Plumbing tools and gear
- Drilling and floor sanding tools
Our Branches
With seven branches across London, we're conveniently located to serve the capital. Our branches are as follows:
- Ashford: 01784 892 717
- Burgh Heath: 01737 321 005
- Fulham: 020 3324 0571
- Hammersmith: 020 3324 0572
- Streatham: 020 3324 0573
- Twickenham: 020 3324 0574
Customer Testimonials
We pride ourselves on our excellent customer service, and we have the reviews to prove it. Here's what some of our satisfied customers have to say:
- "Fantastic service from Ashford branch. Sorted same day delivery for me at short notice. Very cheery shop and delivery staff. Thanks." - Mrs. Abbott
- "An ex-student of mine and friend Helen who also works for H&K, suggested I got the wood I needed for the catio I am going to make for my cats to have. The chaps there could not be more helpful, absolutely brilliant service. I needed a few extra bits and they made helpful suggestions as to what type of hinges and bolts I needed for an outside job. The wood was delivered by a very helpful and nice man on time and he unloaded it for me to. I can not praise the staff enough for their fantastic service and professionalism. I use them again definitely." - Les Loveless
- "Paid a visit to your Ashford Branch today (19/6/23) and couldn't be happier, was dealt with by a chap called Kuldeep and after telling him I knew ZERO about wood he was so helpful from start to finish. A very pleasant experience from start to finish and wouldn't hesitate to use you again, many thanks." - Vince
- "I am very grateful to a small group of individuals at Hitchcock & King timber merchants in Fulham, and I must say they have left a lasting impression on me. From the general manager, Paul, to Rupert and Bot in the sales office, and Mr. Ali on the shop floor, each of them was a credit to the company." - Doc Gillie
Contact Us
Visit our website to find your local branch and get in touch with us for any questions or queries you may have.
Customer Service
The customer service at Hitchcock & King has been a subject of mixed reviews. Some customers, such as Lewis Taylor, Howard, and K. W., have reported experiencing rude and unhelpful staff, with some even being laughed at by salesmen. On the other hand, Row Dyson and Adrian Smith have praised the friendly and welcoming customer service, with Row Dyson highlighting that she was treated as an equal as a woman in a male-dominated environment.
Stock and Delivery
The stock range at Hitchcock & King is generally well-regarded, with Howard and David Bromwich commenting on the good stock range and quality of products. Gilo and David Bromwich have also praised the fast and efficient delivery service, with David Bromwich highlighting that they received same-day deliveries on multiple occasions.
Overall Experience
Some customers, such as Simon Manzi and Chris, have had disappointing experiences at Hitchcock & King, citing poor customer service and immaturity from staff. On the other hand, Gilo, Row Dyson, Adrian Smith, and David Bromwich have had positive experiences, praising the stock range, delivery service, and friendly customer service.
