Building Excellence, One Project at a Time.
At Alsford Timber Merchants, we pride ourselves on being one of the leading suppliers of timber and building materials in the region. With a vast range of products and services, we cater to the needs of trade customers, DIY enthusiasts, and homeowners alike. Our extensive range of timber products includes sawn timber, planed timber, cladding, and engineered wood products, ensuring that we have something for every project, big or small.
Our Services
From roofing and flooring to doors, windows, and landscaping, we offer a comprehensive selection of building materials and timber products to suit your specific needs. Our team of experts is always on hand to provide guidance and advice, ensuring that you find the perfect solution for your project. Whether you're a seasoned builder or a DIY novice, we're committed to providing you with the best possible service and products.
Our Product Range
Our vast product range includes, but is not limited to:
- Timber: sawn timber, planed timber, cladding, and engineered wood products
- Building Materials: aggregates and cements, plaster and plasterboard, insulation, bricks and blocks, and more
- Doors, Windows, and Flooring: internal doors, door frames, door furniture, and luxury vinyl flooring
- Garden and Landscaping: decking, fencing, garden buildings, and paving materials
- Fixings and Adhesives: screws, nails, nuts, bolts, and washers
- Tools and Workwear: hand tools, decorating tools, carpentry tools, and workwear clothing
Our Commitment to You
At Alsford Timber Merchants, we're dedicated to providing exceptional customer service, competitive prices, and an unparalleled product range. We understand the importance of quality, reliability, and value for money, which is why we strive to deliver the best possible experience for our customers.
About Our Team
Our team of experts is comprised of knowledgeable and experienced professionals who are passionate about providing exceptional customer service. With years of combined experience in the industry, we're confident that we can help you find the perfect solution for your project.
Customer Service Experience
Reviews suggest that customers have had varying experiences with the staff at Uckfield Alsford Timber. Some customers, such as Carlo Ioquaniello, Richard Chamberlain, and Peter Spoon, have reported positive interactions with the staff, describing them as welcoming, helpful, and friendly. On the other hand, H. J. and Ron Lee have had negative experiences, citing unhelpful and negative attitudes from the staff.
Product Quality and Prices
There are concerns about the quality of wood sold at Uckfield Alsford Timber, with H. J. reporting that they have lost money buying bad wood. However, Richard Chamberlain has mentioned that prices are fair, and Peter Spoon has stated that the nails they wanted were cheaper than at Screwfix.
Operational Issues
Ron Lee's review highlights an operational issue, where four staff members were on duty but only one was serving, and that staff member was on the phone. This led to a delay in service and a suggestion to buy from a competitor instead.
