Ask the Experts! Get the Best Advice for Your Next Project
At Wood Green Timber Company Limited, we have been trading for over 40 years, providing top-quality timber and building materials to our customers in London and the surrounding areas. Our commitment to excellence has earned us a reputation as one of the leading timber merchants in the region.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Our team of experts is dedicated to providing 1-to-1 customer service, ensuring that our clients receive the best possible advice and guidance on their projects. Our services include:
- Delivery: We provide fast and efficient delivery services to ensure that our customers receive their orders promptly and conveniently.
- Cutting: Our expert craftsmen are equipped to cut timber to precise specifications, making sure that our customers receive the exact materials they need for their projects.
- Price Matching: We strive to provide the best possible prices for our customers, and are committed to matching prices if we find a better deal elsewhere.
- Sustainability: We are committed to sustainability, working with Forestry Stewardship Council (FSC) and Programme for Endorsement of Forestry Certification (PEFC) to ensure that our building materials are sourced from environmentally responsible sources and meet the highest standards.
Our Product Range
Our comprehensive range of products includes:
- Timber: We stock a vast range of timbers, including sawn and treated timbers, to suit various applications and projects.
- Trex: We are a preferred supplier of Trex, the world's number one decking brand, offering high-quality composite decking solutions.
- Sheet Materials: We provide a variety of sheet materials, such as plywood, MDF, chipboard, and hardwood, to cater to different building needs.
- Drylining and Insulation: Our products and expertise enable us to provide effective solutions for buildings' drylining and insulation requirements.
Our Commitment
At Wood Green Timber, we are committed to providing exceptional customer service, ensuring that our customers receive the support they need to complete their projects smoothly and efficiently. Our commitment to sustainability and environmental responsibility ensures that our building materials meet the highest standards, providing a responsible and eco-friendly solution for our customers.
Customer Service
The majority of customers have had a positive experience with the timber merchant's staff, with many complimenting their helpfulness and friendliness. Some customers have mentioned that the staff took the time to explain what they needed and helped them get the right materials.
Reliability and Efficiency
Some customers have praised the merchant's reliability and efficiency, with one customer mentioning that they received their order earlier than promised.
Product Range and Quality
There are no specific comments about the range or quality of the products offered by the timber merchant.
Cutting and Measuring Services
Some customers have had issues with the merchant's cutting and measuring services, with one customer being told to cut the wood herself and another being refused help with measuring.
Negative Experiences
Unfortunately, some customers have had negative experiences with the staff, including rudeness, aggression, and a lack of helpfulness. One customer was told to cut her own wood, and another was refused help with measuring. There have also been issues with the merchant's drivers, with one customer reporting that a driver blocked a road and was rude and obnoxious.
