Transform Your Home with Our Elegant Carpets and Flooring Solutions
At Houghton Carpet Centre Ltd, we take pride in being a family-run business with over 40 years of experience in the industry, supplying high-quality carpets and flooring for customers in Houghton-le-Spring and surrounding areas. Our skilled and professional fitters can fit flooring and carpets to the highest standards, ensuring that our customers receive a premier service that meets their expectations.
Our Services
We offer a wide range of services, including carpet and flooring supply, measurement, and fitting. Our team of experienced carpet fitters can provide expert advice on the most suitable flooring and carpet for your home or business. We also offer a bespoke measurement and carpet fitting service, complete with a team of in-house experts who can help you with measuring and fitting a brand new carpet in your home.
Carpet and Flooring Options
We have an extensive range of carpet and flooring options to choose from, including luxury carpets, vinyl flooring, and elegant laminates. Our knowledgeable and friendly staff are always happy to help you to choose the perfect flooring for your home or business. We also offer a wide range of carpet samples, so you can find the perfect match for your home decor.
Why Choose Us
At Houghton Carpet Centre Ltd, we pride ourselves on our customer service and have built an excellent reputation within the area. We are committed to providing a premier service that meets the highest standards, and our team of experts are always happy to help. Whether you're looking for a new carpet for your home, or flooring for your business, we have the expertise and knowledge to help you find exactly what you're looking for.
Excellent Customer Service and Quality Products
The majority of customers have had exceptional experiences with Houghton Carpet Centre, praising the company's excellent customer service, high-quality products, and efficient fitting services.
Satisfied Customers
Many customers have expressed their satisfaction with the company's products and services, mentioning that the carpets and flooring they purchased are of high quality and easy to maintain. Some have even mentioned that they have returned to the company for additional services due to their positive experiences.
Helpful and Friendly Staff
The staff at Houghton Carpet Centre have been consistently praised for their helpfulness and friendliness. Customers have mentioned that the team went out of their way to assist with issues, such as ordering the wrong size of carpet, and provided excellent advice on product choices.
Efficient and Professional Fitting Services
The company's fitting services have also received high praise, with customers mentioning that the fitters were punctual, efficient, and tidy.
Negative Experiences
However, there have been a few instances of poor experiences, including a customer who was unhappy with the colour of their carpet and another who was not impressed with the company's lack of response to their query.
Issues with Measurement and Colour
The main issues raised by customers were related to measurement and colour discrepancies. One customer was unhappy with the colour of their carpet, while another was disappointed with the company's failure to provide a measurement service.
