Transforming Spaces, Enhancing Lives
Rugstore NE is a reputable rug specialist based in the North East of England. Established in 1986, we have become a trusted source for high-quality rugs and hall runners, serving customers throughout the UK. We take pride in offering an unparalleled customer service experience and exceptional value for money.
Our Expertise
Our extensive collection of rugs and hall runners encompasses a wide range of styles, materials, and sizes to meet your individual tastes and needs. From modern and traditional designs to contemporary and vintage-inspired rugs, we have something for every home.
Exceptional Quality and Materials
We understand the importance of quality and attention to detail. Our rugs are ethically sourced from reputable manufacturers who adhere to strict ethical and environmental standards. We offer a diverse selection of materials, including pure wool, polypropylene, and cotton chenille, ensuring durability, comfort, and aesthetic appeal.
Tailored Customer Service
At Rugstore NE, we believe in providing exceptional customer service. Our knowledgeable and friendly staff is always available to assist you in finding the perfect rug for your home. We offer a comprehensive range of services, including free delivery to mainland UK and easy returns on all orders.
Sustainability and Ethics
We are committed to sustainability and responsible sourcing. Our partner manufacturers do not engage in bonded or child labour practices, ensuring fair working conditions and environmental accountability.
Shop with Confidence
When you shop at Rugstore NE, you can be confident that you are investing in quality products and exceptional service. Our commitment to customer satisfaction, quality, and ethical practices sets us apart as a trusted rug specialist in the UK.
Overall Impression
The reviews of Rugstore NE are overwhelmingly positive, with all reviewers giving the store a 5-star rating.
Product Selection and Quality
The selection of rugs at Rugstore NE is vast and of high quality, with reviews mentioning the "huge range" and "wonderful quality" of the products.
Customer Service
The customer service at Rugstore NE is exceptional, with reviewers praising the staff for being "lovely", "helpful", and going "above and beyond". The staff are willing to accommodate customer needs, such as allowing customers to take rugs home to try before making a purchase.
Communication and Delivery
The communication and delivery process at Rugstore NE is efficient, with reviewers mentioning the swift resolution of issues and prompt delivery of products, even during lockdown.
Pricing and Value
The prices at Rugstore NE are competitive, with reviewers mentioning that they found the best prices online for their chosen rugs. The store also offers sales and discounts, making it an even more attractive option for customers.
