Expert Advice for Commercial Property Success
Stephens McBride is a long-established, Birmingham-based, commercial chartered surveying practice that offers a wide range of services to clients. Our team of experienced professionals has been providing expert advice and guidance to commercial property owners, occupiers, and investors since 1991.
Our Services
We pride ourselves on our ability to provide a comprehensive range of services to our clients, including agency, property management, development, valuation, and investment consultancy. Our team of experts has extensive knowledge of the West Midlands commercial property market, ensuring that our clients receive the best possible advice and guidance.
Our agency department specializes in the acquisition and disposal of commercial properties, including offices, industrial units, warehouses, shops, and restaurants. We also have a dedicated management team that provides property management services, including rent collection, insurance, rent reviews, and lease renewals.
In addition, our team of experts provides development and valuation services, including red book compliant valuations, and investment consultancy services, including portfolio valuations and investment advice.
Our Approach
At Stephens McBride, we believe that building strong relationships with our clients is key to our success. We take the time to understand our clients' needs and goals, and provide tailored advice and guidance to help them achieve their objectives. Our team of experts is committed to providing a professional, friendly, and accessible service to all of our clients.
Our History
With over 30 years of experience in the commercial property market, Stephens McBride has established itself as one of the leading chartered surveying practices in the West Midlands. Our team of experienced professionals has built a reputation for providing expert advice and guidance to commercial property owners, occupiers, and investors.
Poor Customer Service and Unprofessional Behaviour
The majority of customers have had a negative experience with this company, citing poor customer service and unprofessional behaviour from the staff, particularly Robert Taylor. Many reviewers have reported chasing the company for responses, only to be met with unhelpful and dismissive responses, or complete silence. Some have described the staff as "rude", "unprofessional", and lacking in communication skills.
Lack of Interest and Disinterest
Several reviewers have expressed frustration at the lack of interest and responsiveness from the company. They have reported making genuine enquiries, only to be met with disinterest and a lack of follow-up.
Unhelpful and Inefficient
Customers have also reported having to chase the company for responses, only to be told that "Robert has just left the building" or that they would "get back to them later". This lack of help and inefficiency has left many feeling frustrated and unimpressed.
One Positive Review
However, one reviewer, Piers Johnson, has reported a positive experience with the company, praising their cost-effective and great service. They have described the staff as friendly, helpful, and no-nonsense.
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