Clearing your drains, clearing your mind
At First Choice Building Supplies, we pride ourselves on being a one-stop-shop for all your building materials and supplies. With a wide range of products and services, we cater to both trade professionals and individual DIY enthusiasts. Our commitment to quality, customer service, and competitive pricing has earned us a reputation as one of the best builders' merchants in the business.
Our Services
We offer a vast array of building supplies, including timber, bricks, blocks, and other construction materials. Our extensive range includes:
- Timber Merchants: We supply a variety of timbers, such as hardwoods, softwoods, and engineered timbers, suitable for construction, furniture making, and DIY projects.
- Building Materials: We stock a comprehensive range of building materials, including plaster products, insulation, roofing materials, and general building fixings.
- Delivery Services: We provide delivery services for our products, ensuring that your building supplies arrive on time and in good condition.
- Bulk Buying: As a trade supplier, we bulk buy our products, passing the savings on to our customers.
Our Expertise
Our team of experts has extensive knowledge of the construction industry, ensuring that our customers receive the best advice and solutions for their project. With years of experience in the trade, we understand the importance of quality, reliability, and competitive pricing.
Our Guarantee
We guarantee the quality of our products and services, offering a satisfaction guarantee on all our products. Our commitment to quality and customer satisfaction has earned us a reputation as a trusted and reliable supplier of building materials.
About Our Products
We stock a vast range of products, including:
- Timber Products: Prepared PAR (Prepared All Round) Mouldings, Skirtings, Architraves, Door Lining/Frames, Stair Parts, and Hardwood.
- Bricks and Blocks: A wide range of bricks, blocks, and concrete products for construction and DIY projects.
- Plaster Products: Plasterboard, plastering products, and plaster cove accessories.
- Insulation: Insulation products for wall, roof, and floor insulation.
Specialist Services
We are committed to providing exceptional service and support, ensuring that our customers receive the best possible experience when dealing with us. Our specialized services include:
- Trade Prices: Competitive trade prices for our bulk buying customers.
- Delivery Services: Reliable and efficient delivery services for our products.
- Bulk Buying: We bulk buy our products, passing the savings on to our customers.
Get in Touch
For more information on our products and services, please don't hesitate to contact us via one of the methods on our website. We look forward to serving you!
Overall Rating
The overall rating of the store is largely negative, with most reviewers giving 1-star ratings and expressing dissatisfaction with their experiences.
Customer Service
Poor Treatment of Customers
Many reviewers criticized the store's customer service, describing the staff as rude, unhelpful, miserable, arrogant, and unprofessional. Some reviewers mentioned that the staff failed to greet them or show appreciation for their business.
Lack of Professionalism
Several reviewers expressed disappointment with the store's lack of professionalism, citing instances where staff failed to provide basic courtesy or respect to customers.
Discrimination Allegations
One reviewer alleged that the store caters only to Asian customers, suggesting discriminatory practices.
Product Range and Pricing
Mixed Opinions
One reviewer praised the store's great products at brilliant prices, but others did not mention the product range or pricing in their reviews.
Summary of Experiences
Most reviewers had negative experiences at the store, citing poor customer service, unprofessional staff, and a lack of respect for customers.
