Transform Your Home with Quality Doors and Windows
At Columbus Plumbing and Heating Services Ltd, we take great pride in being leaders in both domestic and commercial plumbing and heating throughout East Anglia. Established in 2008, our company has grown and expanded over the years, built on a foundation of unmatched quality workmanship and a commitment to excellence in customer services. Our directors, Jon Mickelsen and Damian Brennan, bring their in-depth technical knowledge of both domestic and commercial plumbing and heating to the forefront of our operations, ensuring that we consistently deliver high standards of professionalism and workmanship.
Our Services
We offer a comprehensive range of plumbing and heating services, designed to cater to all your needs, whether you're a homeowner or a business owner. Our services include boiler installations, boiler repairs, boiler replacements, central heating installations, bathroom installations, and more. Our team of experienced and expert plumbers and heating specialists are Gas Safe and Oftec registered, ensuring that you receive a high standard of workmanship and professionalism. We're proud to be accredited installers of quality Worcester products, and our commitment to excellence in customer services means that we're always available to assist you, 24 hours a day, 365 days a year.
Our Team
Our team of 16 engineers, backed up by a team of office staff, is dedicated to providing friendly, professional, and responsive services that cater to all your plumbing and heating needs. We understand that having to call out a plumber can be an arduous task, carried out at trying times. That's why we've built our service to cater to all your needs, quickly and comprehensively, with a team of friendly and empathetic professional plumbers able to provide speedy remedies for an exhaustive range of queries.
Areas We Cover
We provide a friendly and professional service throughout Ipswich and the surrounding areas, covering Suffolk and beyond. Whether you need domestic plumbing and heating services or commercial maintenance contracts, we're always available to assist you.
General Impression
The overall impression of Columbus Plumbing and Heating is overwhelmingly positive. The majority of customers have praised the company's professional, friendly, and efficient service.
Professionalism and Efficiency
Many customers have praised the company's professionalism, politeness, and respect for customers' properties. Engineers have been described as "friendly", "helpful", and "thorough" in their work. The company's efficiency has also been commended, with customers appreciating the prompt response to emergencies and the ability to work around their schedules.
Good Communication and Customer Service
Customers have praised the company's communication and customer service, describing it as "excellent" and "second to none". Engineers have been praised for explaining their work and providing clear guidance to customers.
Reliability and Quality of Work
The company's work has been described as "superb" and "of high quality", with customers expressing confidence in the reliability of the services provided.
One Bad Experience
One customer, Fred Flintstone, had a negative experience with the company, citing two instances of faulty heating systems installed by Columbus. However, this experience is an outlier among the predominantly positive reviews.
Dispute Over Call-Out Fee
Another customer, Brigit Parker, expressed disappointment with the company's handling of a call-out fee, which she felt was excessive and not clearly communicated. However, this issue appears to be an isolated incident.
