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Your partner in timber solutions

Established in 1885, Moss & Co. is a family-owned business with a rich tradition of providing high-quality services to our customers. We are proud to serve a diverse range of clientele, from furniture makers and joiners to do-it-yourself enthusiasts, schools, colleges, and government departments. Our commitment to providing exceptional service and personal attention to every customer has earned us a reputation as one of the leading timber merchants in the industry.

At Moss & Co., we take pride in our extensive range of species, with the majority being imported from around the world. Our stock includes a vast array of hardwoods and softwoods, sourced from sustainably managed forests wherever possible. We import a range of species, including American Ash, Balsa, European Beech, American Cherry, Iroko, Jelutong, Lime, South American Mahogany, Maple, American White Oak, European Oak, Pear, Sapele, Sycamore, Teak, Tulip, American Black Walnut, Wenge, and Zebrano. In addition, we also stock a range of softwoods, including Brazilian Cedar, Cedar of Lebanon, Pencil Cedar, Yellow Cedar, Western Red Cedar, Douglas Fir, Quebec Yellow Pine, and Siberian Larch.

Products and Services

At Moss & Co., we offer a wide range of products and services to our customers. Our products include:

  • Hardwoods: We stock a vast array of hardwoods, including American Ash, Balsa, European Beech, American Cherry, Iroko, Jelutong, Lime, South American Mahogany, Maple, American White Oak, European Oak, Pear, Sapele, Sycamore, Teak, Tulip, American Black Walnut, Wenge, and Zebrano.
  • Softwoods: We also stock a range of softwoods, including Brazilian Cedar, Cedar of Lebanon, Pencil Cedar, Yellow Cedar, Western Red Cedar, Douglas Fir, Quebec Yellow Pine, and Siberian Larch.
  • Bespoke Worktops: Our expert craftsmen can design and create bespoke worktops in a range of hardwoods and premium softwoods.
  • Sheet Materials: We stock a range of sheet materials, including MDF, Sundeala Pinboard, Birch Plywood, Flexiable Plywood, Marine Plywood, Utility Plywood, and Decoflex Paper Backed Veneer.
  • Decking: We offer a range of decking materials, including Ipe Decking.
  • Bespoke Flooring: Our expert craftsmen can design and create bespoke flooring in a range of hardwoods.
  • Cutting and Milling Service: We offer a cutting and milling service, allowing customers to cut and mill their timber to their specific requirements.
  • Useful Guidelines: We provide a range of useful guidelines on topics such as ordering timber, colour and appearance, and moisture and movement.

About Us

Moss & Co. is a family-owned business with a long history of providing high-quality services to our customers. We take pride in our extensive range of products and services, and our expert staff are always available to provide guidance and advice to our customers.

Reviews (22)
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Positive: The reviewers generally praised the business for its excellent customer service, high-quality products, and welcoming atmosphere.
Negative: The reviewer Jonathan Jostar experienced poor customer service, feeling unwelcomed and unhelped.

Overall Experience

The reviews for this business are overwhelmingly positive, with all reviewers except one giving the highest rating of 5 stars. The common theme throughout the reviews is excellent customer service, high-quality products, and a welcoming atmosphere.

Quality of Products

The reviews consistently highlight the high quality of the wood products, with many reviewers mentioning that they are suitable for specific projects or hobbies. The reviewers also appreciate the variety of wood types and sizes available.

Customer Service

Customer service is a major strength of this business, with many reviewers commending the friendly and attentive staff. The reviewers appreciate that the staff are willing to take the time to explain and answer questions, and provide helpful guidance.

Communication

The reviews also praise the good communication from the business, with many reviewers mentioning that they received quick responses to their enquiries and that the quotes were provided freely without any pressure.

Negative Review

Only one reviewer, Jonathan Jostar, gave a lower rating of 2 stars, citing "Really bad customer service". The reviewer felt that the business was unhelpful and unwelcoming, particularly for small purchasers.